SiftDocs
Settings

Data Management

Bulk delete chat logs, leads, or properties

Data Management

The Settings page lets you delete data in bulk — useful for cleaning up test data, starting fresh, or managing storage.

Accessing Data Management

  1. Go to Settings in the sidebar
  2. Scroll to the Data Management section

Bulk Delete Options

ActionWhat Gets Deleted
Delete All Chat LogsAll messages and conversation records. Leads are preserved.
Delete All LeadsAll lead records and their associated data. Conversations are preserved.
Delete All PropertiesAll properties from uploads, scraping, and manual entry.

How to Delete

Under Data Management, click the red Delete button next to the data type you want to remove.

A confirmation modal appears. You must type DELETE (in caps) to confirm. This prevents accidental deletion.

The deletion processes immediately. A success message confirms when it's done.

Bulk deletion is permanent and cannot be undone. There is no recycle bin or recovery option. Make sure you export any data you need before deleting.

What Gets Preserved

Each delete action is scoped:

  • Deleting chat logs preserves leads, properties, appointments, and settings
  • Deleting leads preserves conversations, properties, and settings
  • Deleting properties preserves leads, conversations, and settings

To delete everything including your account, see Deleting Your Account.

Common Reasons to Bulk Delete

  • Cleaning up test data after initial setup and Playground testing
  • Starting a new season — clear old leads while keeping your properties
  • Switching property sources — delete old properties before importing from a new source
  • Storage management — free up space by removing old data

Next Steps

On this page