FAQFrequently asked questions about SiftFrequently Asked Questions Getting Started What is Sift?Do I need technical skills to use Sift?Which languages does Sift support?Can I try Sift for free? Plans & Billing What counts as a message?What happens when I run out of messages?Can I change my plan at any time?What payment methods do you accept?Do you offer annual discounts? Properties & Data What file formats can I upload?Can Sift scrape listings from websites?What company documents can I upload?Is my data private?Can I export my data? AI Agent How does lead scoring work?Can I customize what the agent says?Does the agent book real appointments?What if a lead needs to talk to a human? Deployment How do I add the chat widget to my website?Can I restrict which domains show the widget?Does the widget work on mobile?Can I receive leads by SMS?Can I receive leads by email?Which channels does Sift support? Do you offer WhatsApp or voice calls? Account & Privacy How do I delete my account?Can I delete specific data without deleting my account?Where is my data stored?PreviousGDPR & Lead DataNextCommon Issues