Your First Conversation

The Playground is where you test your agent before deploying it to real leads. It simulates a full conversation with the same AI engine that powers the live widget.

Open the Playground

1. Go to your dashboard
2. Click Playground in the sidebar

You'll see two panels:

• Left: Agent configuration (name, personality, greetings)
• Right: Chat simulator where you play the role of a lead

Try a Sample Conversation

Try a message that a real lead would send:

• "Hi, I'm looking for a 3-bed semi in south Manchester, budget around £350k"
• "We're first-time buyers, got our DIP last week, looking for something with a garden"
• "I need to move by September — what 2-beds do you have under £250,000 in M20?"
• "We're chain-free, sold STC — looking for a 4-bed detached, flexible on location"

What to Watch For

As you chat, notice how the agent:

1. Greets you with the message you configured during onboarding
2. Asks qualifying questions — budget, timeline, location, property type, number of bedrooms
3. Asks about UK-specific signals — chain status, DIP/mortgage, buyer scheme eligibility
4. Searches your properties and suggests matching listings
5. Scores the lead — you'll see scoring in the lead details once the conversation is saved

Understanding Lead Scores

After a conversation, Sift assigns a score:

The score is based on what the lead reveals during conversation. More details at Lead Scoring.

Troubleshooting

Next Steps